Tuesday, November 1, 2016

Cyber-Icarus

Social media has done a lot for diving.  Whether you have 300 popularity points, completely ignore, or are banned from places like Scubaboard, cavediver.net, or any of the others you can't ignore the fact that these places have put people who's dive plans would never correspond, and for whom local diving means something so very different that they might otherwise never meet in direct contact with each other.  Now they can bicker and argue with one another about all manner of minutia at all hours of the day.  And, of course, there's Facebook.
How many divers are you “friends” with whom you've never met?  I admit: I am terrible with names.  Being absolutely great with faces… would be helpful, but I am terrible with faces, too.  Every time someone comes up to me and just starts talking I have to make the quick and clumsy decision to either awkwardly reintroduce myself or just run with things and wait for someone else to say this person’s name.  This is something I've struggled with for ages.  People tend to know me because I am remarkable looking; not particularly handsome or striking… just tall.  So people remember me and come up to me and they start conversations and inwardly I panic while trying to appear nonchalant.  Now -- with Facebook such a constant social force, and with friends of friends of friends connected -- this happens almost anytime I am anywhere there are other divers.  And I'm a nobody!
I can't imagine being one of the diver celebrity class.  Maxed out Facebook friends list, people vying to share their thoughts with you on every single charter you ever set foot on, knowing the names of your cats and how your cousin’s new bathroom remodel is going.  Our culture of celebrity, our belief that the VIPs are somehow different and better human beings, spills over into the dive world.  And our desire to impress these titans seems boundless.
Social media makes them so accessible!  You're “friends” with these people all the sudden.  You can keep abreast of exactly the sorts of things they're doing in the water and even communicate with them directly.  Daily Facebook is filled with the most spectacular images of some of the most spectacular diving being done on the planet.  And these are dives being done by your “friends!”  
You tell them how pretty the pictures are or compliment their dive reports; they say thank you.  Perhaps you chat a bit about some finer point of the dive.  You might send them info on some recent dive you were very proud of or tell them about how you're planning to do the very dive they've just documented next month or next season.  They'll wish you good luck and safe diving.  And all of this is putting you even more on their level (psychologically speaking).
Now here's the thing: you're not on their level.  Not skills-wise, experience-wise… generally dive-wise.  
It's not that they're better divers or more important people or demi-gods simply because they're celebrities.  It's the other way around: they are dive celebrities because they are doing it much more than you are.  They are professional instructors or guides or photographers.  Or perhaps, if they aren't pros, they live in an area where they can dive every weekend or every day.  These are people who have put years of time, energy, and effort into becoming the divers they are.  In the case of dive pros, they have also made, likely deep, sacrifices and spent as much energy developing their “brand” as they have on becoming excellent divers in the first place.  All of this is hard, time consuming, and financially draining.
Say you see a breath-taking image of a deep sea-cave on a remote island.  It’s taken by a Facebook friend who lives in the middle of the Pacific Ocean, owns a dive guiding business, and is truly “living the dream.”  The photo is perfect in every way.  You can see 300 feet across to the other side of the blue hole, you can see marine life, you can see ancient stalactites, you can see divers hovering motionless in the perfectly calm water.  Hell, it’s our fantasy, so let’s put a shipwreck right in the middle of the blue hole bottomed out at 300 feet, too!
What you don’t see:
        The years of training to become a good diver in the first place.
        Hundreds of recreational dive classes taught.
        The years of scrimping and saving for good gear.
        How scary the bank account looks after said gear is purchased.
        Day after day after day of tourists who barely know how to dive and it’s your job to keep them alive and happy even when you’re in a shitty mood yourself.
        The countless dives that were called or went pear-shaped, sometimes in tragic ways.
        Having to travel to trade shows all over the world, paying your own way, AND taking time off from working and earning which is the double-whammy of a financial burden.
        The power on the island goes out at least once a month for days at a time.
        Two months out of the year the bugs are unbearable.
        All of December it rains non-stop and everything you own smells like mildew.
        That blue hole is only diveable in the most extraordinary conditions that only happen when the tides are just right and the phase of the moon is just right.  All in all, only two… maybe three times a year is it safe to jump in.
        Even when it is safe to jump in, the conditions can be varying and unpredictable, so only the best divers can join you… are the divers who you happen to be guiding that week capable?
        Usually the visibility, on those rare occasions the site is diveable, is only 50-100 feet.  Which is great, of course, but when that picture was taken… it was just pure luck.
        That one photo was one of hundreds that were taken over years.
Substitute whatever Florida, Mexican, Bahamanian, Polish, or wherever cave that you like and imagine that’s the photo instead.  Or a world-class shipwreck.
But you, sitting at work, flipping through social media, and daydreaming about diving, all you see is that one photo and you think, “I want to go there.”  Your friends and your dive buddies agree and perhaps you start to plan to go someplace that might be similarly impressive, someplace on the same scale or level.  Someplace that might get the attention of the poster of this mind-blowing shot so that when you plan to go out there to the middle of the Pacific that person will already know what an amazing diver you are and they’ll bring you to that special place you’ve seen.

Social media has accidentally made diving a competitive sport.  Or, perhaps it always was and social media has just altered the playing field in such a way that anyone can feel themseves either in direct competition with the pros themselves, or at least in competition for the pros’ attentions.

Where once a diver could grow under the supervision and mentorship of a more experienced buddy or instructor, now with the all-pervasive social media lens anyone can see countless manners of techniques and configurations.  Real friendships have given way to cyber-friendships through which anyone can cherry pick their information from people they see as ideal sources WITHOUT EVER MEETING those people.  As though the informal growth process of mentorship has been supplanted by an informal elearning.  Sadly, just as with all things that happen in the cyberspace of the modern era it is all expected to happen so quickly.

There isn't any time to slowly develop towards a particular goal.  Instead of a mentor actually diving with a person several times to a certain point or restriction or room and offering bits of constructive criticism or feedback on each visit as there are gentle pushes forward, one can seek out a casual comment detailing a location or piece together the route to this or that particular site from a few maverick dives.  Without ever being mentored up to a level of proficiency by actual people doing actual dives suddenly people can put themselves into the real life dangers of places they'd only seen or heard about on the internet.

I wonder and worry.  How often to people recognize the danger they're in?  Do they ever notice when they're about to go in over their heads?  Or is there a durable sense of entitlement from the feeling some dive celebrity internet friend armed them with a bit of information?  

How much is that sense strengthened when they, by luck or by accident, come back from the frontier where they didn't belong?  They can now post their adventures on the messageboards or on Facebook to be lauded and adored, too.  And suddenly they, themselves, have credibility.  They have done something that only the best can do… ergo: they must be among the best.

Such a frighteningly dangerous syllogism.  Because it is self-perpetuating.  As they start to comport themselves as among the best people will start to fall in line with that reality.  This sounds horribly cynical, but I am not suggesting that people are just naive morons.  Lacking any real-life experience or any evidence to the contrary people have no reason NOT to believe in even a concocted reality.

Dive celebrities may start to believe in someone's qualifications.  “Lay” divers may start to believe that this or that person is simply a less well-known dive celebrity.  And most dangerously of all, less-experienced divers may start to believe this person knows what the hell they’re talking about and may wind up taking them on as an internet mentor themselves, following their leads, aspiring after their conquests, and pointing themselves in the same hazardous direction.

Now there is some very good news.  This is all self-correcting, for the most part.

Divers tend to be quite clever people (as well-as being better looking, nicer, and more successful!).  At the very least we tend to be quite critical thinkers and usually quite perceptive.  And, because of the smallness of the dive world, sooner or later everyone starts running across everyone else in the real world.

And that is when the cards truly hit the table.  You can't hide behind a screen-name or only show the one photo in a hundred where you aren't silting out a room when you are actually diving with someone.  When someone has overreached too far the word will spread and the world will know.

The hope is that someone in the community will tell a person they're flying too high well before their wings melt.  Perhaps the reality of diving can rescue people from the virtual reality of modern diving before it’s too late.


Friday, October 28, 2016

Slow Ride

Validation feels nice, doesn't it?  Someone pats you on the head, gives you a cookie, and tells you how clever and good-looking you are.  Approval, especially when it comes from an authority figure, must tap deeply enough into some evolutionary function of our sociology to make us strive for it as much as any of our other base needs (sex, ice cream, and free wifi).  We get a little bump of endorphin with every Facebook like, we blush when someone compliments our looks, and divers just LOVE to get themselves a new C-card.

In the earliest days of diving earning your certification was enough.  We've all got that one friend that has stories of their NAUI certification in 1970 that include complete gear removal at 180 feet and at least five deliberate drownings.  People who were certified then really WANTED it.  Not long after that, though, the agencies pulled in some people who knew about educational theory.  These kind-hearted souls explained that simply yelling at people and tying all their equipment into knots isn't going to most efficiently educate future divers.  They started to implement the principles of positive feedback.

You can always spot a PADI instructor.  They're the ones who high-five or shake the hand of anyone underwater who does fucking anything that prevents their own suicide.  They're trained to do that.  PADI is the leader in tapping into the validation that makes people feel so warm and fuzzy.  I am not agency bashing here at all; it works… after a manner.  People learn… mostly.  And often they get excited to progress… now, this is where we run into a problem.

Worked into every instructor training program is the importance of pushing continuing education.  I don't know whether it started this way (I like to doubt it) but that emphasis tends to be to the shop’s benefit.  This is not a bad thing in and of itself; the shop is a business and the truth is getting divers back to take more classes, learn more, buy gear, and generally keep diving is valuable all around.  However, pushing classes in such a way that people feel qualified by each to a level of expertise in each facet of the sport empowers them to take one after another after another without any diving in between.

Regularly we encounter Advanced Open Water divers with exactly 9 dives in their logbook.  And there is nothing advanced about that.  Worse, how often have you seen a logbook of a Divemaster with exactly 60 dives?  At 60 dives one should be just about qualified to advise someone on a snorkel purchase.  Maybe. If they've really been paying attention.

These are folks who have fallen victim to the aggressive marketing pitch that once you have taken class A you are ready for class B.  B qualifies you for C.  Then D.  And so on.

I have carried instructor cards for four different recreational certifying agencies.  Never in any of my instructor training was the message to divers to simply go out and dive a lot stressed.  (Well, no, I take that back, I had a few good mentors who went “off-book” and stressed it, and I am grateful for it and absorbed the theory enough to be ranting about it now.). “Con-ed” was the push.  Continuing education.  Get them back for the next class!

I have to admit, that the business model works.  Drug dealers have been proving this since scare-ads from the 80s.  A little taste today, then they get you on the comeback.  By the time someone has bought a BC and enrolled in Underwater Navigation you've got your hooks in deep and you can sell them any manner of dumb flashlight lanyard.

Our stage is set.

Here we see a pool of divers who are now trained that to learn how to dive you take classes and get lauded by your instructor with things like, “Wow! Your buoyancy control is really spot on!” and “This is a few feet deeper than we should really go, but you’re so rock solid it won't hurt to go to 72 feet for just a minute.  We're going to put 70 feet in our logbooks though,” they playfully joke, bringing you, the diver, in on the joke.

(NOTE: They are not bringing you in on the joke.  They are covering their own ass to make it seem like they stayed within standards if this dive ever shows up in a deposition.)

Foundations are important.  And they're hard to shift under a structure once laid.  In this case our foundation is, at its very simplest:
To learn you take more classes.  As soon as you pass the class, you are certified to do those level dives for life.

This is flawed logic.  Fatally flawed.

I recently read in THIS article an interesting idea, paraphrased as:
Experience = Dive Numbers + Demonstrated Proficiency + Time in Sub-Discipline

It's that last component I've been thinking about the most.  Time.  Seems overly devalued in the dive world right now.  Everyone wants a rebreather and a scooter and to get to the end of the line or the engine room or the bottom of the pinnacle or whatever.  And they want to go now!  This season!  Doesn't matter that they only got their AOW only last year.  They've just met the course prerequisites, their instructor high-fives them and told them how awesome they are.  Obviously they're super bad-ass now and they're ready, right?

Folks have been trained to believe that certification equals qualification.  That belief is built on a foundation laid in their OW class, buttressed by every ad in every dive magazine, and mortared by the validation of every diver in their community who says how awesome they are.  This, now, rock solid foundation is what they carry over to their advanced level training, whether this is professional level, technical level, or both.

These divers don't have the patience for the called dives and the blow-outs and the equipment failures and the horrible instabuddies and the million other reasons that a dive gets scrapped over hard-won years of work towards expertise where you learn more than you think you are learning.

It isn't enough to just pass the class.  It's not enough to just squeak by the prerequisites.  You need to get your ass kicked sometimes.

When the only challenges you have faced have been in a benign, controlled setting under the direct supervision of an instructor (who may or may not even know what the hell they’re doing, or may be an excellent instructor who is having an off day and not be paying attention just now) then how can you trust you will respond to an actual emergency in the real underwater world?  Often it's what you don't even know you don't know, the unknown-unknowns, which are going to lash the fastest and the most dangerously.

Without slowly pushing your boundaries over many dives and many hours how do you know you have safely expanded them?  Or perhaps you have just wandered haplessly into the dangerous, haunted forest full of goblins and werewolves and simply, luckily, escaped their notice?  How long do you expect that luck to hold out?

Certification does not equal qualification.

I have, by some measures, all the certifications one can.  I have CCR cave and trimix.  That's just about it, the golden tickets.  I am also a technical dive instructor.  Yeah, I'm pretty proud of that; it's pretty cool.  By profession I am a Dive Safety Officer, I spend my days running through every scenario I can think of about stuff that could go wrong underwater and try to design preventative or recovery measures. 

None of those things automatically qualify me for every dive on the planet.  Many dives, yes, but mostly because AFTER I earned those certifications I spent a LOT of time diving on the bunny-slope version of each level.  Even now I'm on a new bunny slope trying to take my time and push, slowly, a little closer to some of my ultimate destinations.  And I enjoy it!

Would I like to be doing the highest level exploration dives on earth and be told I'm just a special, little snowflake who is clever and handsome and interesting?  Of course I would!  But in the meantime I'm going to do some cool stuff and enjoy myself listening to people who are way better than I am and getting as much advice from them as I possibly can.

I suppose all I mean to say is: don't believe the hype.

Just go diving.



Friday, September 30, 2016

Do Your Research

For the last few days I've been going back and forth with a fella on Rebreatherworld.

Here's the shortest possible version of the initial post: a diver curious about rebreathers got taken by a known con man, consequently got ripped off and insufficiently trained.  Now he's having a giant temper tantrum which included spending a likely not-insignificant amount of time making this sign.



At first glance it's laughable but I'm reminded of that last scene of The Graduate.  After the giggles wear off reality sets in... and this sign is right.  Not just in the rebreather world, but in the dive world at large.

I personally have known at least a dozen instructors who shouldn't have been allowed to teach anyone to tie their shoes, much less how to dive at any level.  But the industry allows it for a variety of reasons, some of them based in their own immobility and greed... but mostly the industry responds to customer demands.

Students don't really know enough yet to know what they're looking for, so they default to things they're familiar with: cost-effectiveness, time constraints, and Yelp/Trip Advisor savviness.  But what they are really looking for, without knowing it, is shitty training.  Even in the case of the guy who made this sign, he doesn't really recognize that he has been insufficiently trained, he's more pissed that he got ripped off.

It is a shame that we don't serve our customer base better.  Instead of retreating behind QAs and only responding when students (who, again, barely know what they're talking about) accidentally notice something is amiss and complain, why aren't we more prophylactic?

At the instructor level, sadly, there are forces we have to deal with such as needing to comply with shop or local norms to work or not wanting to get friends or coworkers in trouble.

At the shop level it's keeping up with the competition (and not really being taken seriously if you report the competition).

At the agency level... well, there, I admit, I lose focus.  That's where I tend to want to place the blame.  This is the level where the marketing for better, longer, more expensive training could be decided and where the rules are carved in stone.  But I'm not certain,I have never operated at the agency level, so I don't know the challenges there.

I do know that I, personally, have been guilty of letting the system grind on at the instructor and the shop level, though.  I'll always feel bad about those past actions and spend a lot of my energy these days trying to undo that karma by sending the best divers possible out into the world.

I hope it helps move the mountain.

In the meantime, we might as well post this sign in every dive shop window.